Last Updated: 1/29/2026
This Privacy Policy explains how Clearwater Business Capital (“Company,” “we,” “us,” “our”) collects, uses, shares, and protects information when you visit Clearwater Business Capital or when you contact us, request information, or submit an application/pre-qualification request for business financing (the “Services”).
Information We Collect
We may collect the following categories of information:
A. Information you provide directly
- Contact details: name, email, phone number, mailing address. Phone numbers are collected only when voluntarily provided and when you explicitly consent to receive communications.
- Business details: business name, industry, entity type, EIN (if provided), time in business, monthly revenue ranges, desired funding amount, intended use of funds.
- Application information: information you submit in forms or applications, including documents (e.g., bank statements) if you upload them.
- Communications: messages you send to us by email, text message, phone call, chat, or forms.
B. Information collected automatically
- Device/usage data: IP address, device type, browser type, pages viewed, time on page, referring URLs, and similar usage data.
- Cookies and similar technologies: used for site functionality, analytics, and advertising/retargeting (if enabled).
C. Information from third parties (if applicable)
- Lead sources and partners: contact or business info from lead providers, referral partners, or marketing partners.
- Service providers: certain data from tools we use for CRM, scheduling, analytics, communications, or document handling.
How We Use Information
We use information to:
- Provide the Services, including evaluating your request and identifying potential financing options.
- Communicate with you about your inquiry, application, updates, and available options.
- Verify information, prevent fraud, enforce policies, and comply with legal obligations.
- Improve our Site, services, and marketing performance (analytics, attribution).
- Send marketing communications (where permitted), and manage your preferences.
How We Share Information
We may share information:
- With funding providers and finance partners to evaluate and present financing options, process your request, or obtain offers (as applicable).
- With service providers that help us operate our business (e.g., CRM, analytics, email/SMS, hosting, document tools).
- For legal/compliance reasons if required by law, subpoena, court order, or to protect rights, safety, and security.
- In business transfers (merger, acquisition, financing, sale of assets) where permitted by law.
Additional SMS Privacy Commitment
We do not share your phone number or messaging opt-in status with third parties, except as required by law or as part of our services to deliver messages securely and efficiently.
We DO NOT sell personal information.
If we engage in advertising technologies that may be considered “sharing” under certain laws, you may have rights to opt out as described below.
Text Messages, Phone Calls, and Consent
If you choose to opt in to receive text messages from Clearwater Business Capital, we may send you SMS or MMS messages related to your inquiry, application status, financing options, marketing, or other relevant service communications.
Your consent to receive text messages is obtained through explicit opt-in mechanisms such as website forms or other written agreements where you clearly agree to receive messages.
Message frequency varies depending on your interaction with our services.
Message and data rates may apply.
You can opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at:
You can also contact us at submissions@cbcsls.com or 813-467-6398.
Opting out of text messages will not affect your ability to use our services, though we may still contact you through other methods regarding your request or account.
Cookies & Analytics
We use cookies and similar technologies for:
- Essential functionality (security, site performance).
- Analytics to understand how the Site is used.
You can control cookies through browser settings. You may also use opt-out tools offered by certain analytics/advertising providers.
Tools we may use: [FILL IN: Google Analytics, etc.]
Data Retention
We keep information as long as necessary to:
- Provide the Services and maintain records,
- Comply with legal and regulatory requirements,
- Resolve disputes and enforce agreements.
Retention periods vary depending on the nature of the data and our legal obligations.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure.
Your Rights
Depending on your location, you may have rights to:
- Request access to or deletion of certain personal information,
- Correct inaccurate information,
- Opt out of marketing emails and texts,
- Limit certain uses of data.
Email opt-out: use the unsubscribe link in emails or contact us.
Text opt-out: reply STOP.
To submit a request: submissions@cbcsls.com with subject “Privacy Request”.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date above shows when changes were made. Material changes may be posted on this page.
Contact Us
Clearwater Business Capital
Email: submissions@cbcsls.com
Phone: 813-467-6398
Mailing Address: 4301 Anchor Plaza Parkway Tampa, FL 33634